When mum and I made the booking for our return flight, the timing was stipulated as 6.15 P.M. Stated clearly on our flight ticket and reservation records.
So, we left our hotel at 4 P.M. sharp, arriving at the airport fifteen minutes later …
… only to find that our flight has been rescheduled to 8.30 P.M. (Which is a 2 hour, 15 minute delay.)
Of course, I was miffed that there was a flight delay, because I have a darn morning class tomorrow and so my original plan was to reach home at around 11 P.M. after a three hour flight, rush a little bit of work, and turn in for the night so that I can attend tomorrow’s class as per normal.
However, after I asked around - I discovered that this was not a typical once-in-a-blue-moon delay.
Apparently, Jetstar had changed the flight schedule for the last flight from 6.15 P.M. to 8.30 P.M. as a permanent sort of thing with effect from yesterday and didn’t bother to inform us.
There were quite a number of other confused passengers milling around the terminal area and struggling to ask the counter staff (who couldn’t really understand English) about what the fuck is going on.
The affected passengers were mostly those who made their bookings waaaaay in advance, like us for example.
And hello, here I am - at some dingy food court at Macau International Airport wasting my time away online on a 10 minute wireless trial. After that, I’ll be forced offline.
Until I return home, tata!
(And I know I did mention that I’d update during the course of this trip. Well, my bad. I underestimated the amount of work I had to do and resorted to rushing assignments till late in the night after returning to the hotel after each day’s activities. Pictures and a proper blog entry on the trip will be up soon, I promise.)
That sucks. Air travel tends to suck in general. Perhaps if you wrote a letter of disappointment, they’d keep it in mind for the future? I’ve heard a lot lately about the importance of customer feedback. I wonder if I should write a letter about that one time I used American Airlines and now won’t ever again… because they don’t really know that they have a problem unless I tell them right?